SITA Specialist: Server Administrator Vacancies 2023 SITA Jobs Portal @www.sita.co.za

Jobs Description

Purpose of the job
Design, planning, acquisition and implementation of all related Server Infrastructure Services. Support and
maintenance of all Server related Infrastructure including hardware and software. Manage the provisioning of all
Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability
the services according to the Service Level Agreements. Ensure the resolution of hardware and software; incidents
and service requests according to contracted Agreements Support and maintenance of all Server related
Infrastructure according to prescribed policies, procedures, standards and governance frameworks.
Key Responsibility Areas
Investigate/confirm/refer/log a call to upgrade the server. Rectify the faults affecting the availability of the server.
Installation of servers. Implement procedures and standards for Directory Integrated Systems, Servers and related
services and monitor adherence thereof. Resolution and handling of medium operational Incidents as per SLA
incident handling timeframes. Monitoring of Server and Services Toolsets & Dashboards.
Qualifications and Experience
Minimum: Grade 12 plus 3-year IT Diploma / Degree in in Computer Science, or IT/related fields (NQF level 6).
Certificates: MCSA, MCSE, MCITP.
Experience: 3 – 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and
support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server
infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or
Service Experience in the design, planning, implementation of an Enterprise Server solutions and services.
Technical Competencies Description
Knowledge of: Organizational Awareness: IT and Government Industry IT Products and Services Knowledge of:
System performance Server Performance Management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols;
knowledge of Windows and Linux Servers, Server Operations, Server
applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V; Understanding of the
government regulations Understanding of: Hardware and software support for client system/solutions, Server &
Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT
/ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems Project Management
NOS/Active Directory/Virtualisation Quality assurance standards DNS, E-Mail, software deployment, Patch
management, Core Stack builds VPN technologies and concepts Disaster Recovery Virtualisation technologies
and concepts Computer and network security principles Operating System Stack builds (OS Imaging). Service Level
Management Technical: Proficiency in maintenance of Core Server infrastructure and Services (Patch management,
Antivirus, DNS, DHCP, Agents etc). Microsoft administration and related services. Virtualized server designs
and support. Server monitoring. Server operating system rebuilds and restore. Domain controllers rebuild and
restore. Communication skills. Verbal Communication. Writing skills. Reading skills. Reporting. Interpersonal Skills.
Honest. Self-Management Skills. Initiative. Integrity.Self-Actualization. Intellectual Skills. Responsible. Hard
working. Teamplayer. Solution oriented. Diligent. Act with Integrity. Proactive & Decisive. Innovative and Assertive.
Information Scanning. LateralThinking. Attention to details. Problem solving, Decision making and analytical skills.