Jobs Description

To manage and oversee the Corporate Business area with consideration to all aspects of the sales and underwriting value chain for new business and renewal negotiations – including administration, risk management, customer service and quality assurance, to achieve the divisions business plan targets.
Drive Disciplined Underwriting

Ensure adherence to organisational policies, practices and procedures.
Ensure effective risk management, compliance and control environment
Deliver market leading underwriting practice
Obtain and retain business through negotiation on technical issues, quotations and rates within underwriting guidelines and mandates
Manage the new business and quotation processes in line with Standard Operating Procedures (SoP) – ensuring all administration and data capturing requirements are met.
Ensure renewal review process is completed within SoP requirements to assist profitability and growth targets.
Structure, negotiate and place reinsurance within SoP and mandates on relevant accounts. Including technical pricing and layering structures.
Ensure compliance with data integrity requirements, underwriting guidelines, mandates and company retention limits.
Decide on financial transactions within mandate – discounts, rates, accepting business, declining to quote on business, declarations, endorsements, pro-rata endorsements and invoicing.
Ensure all relevant supporting documentation (Placement Slips, Policy Wordings, Reinsurance Slips, endorsements, etc ) are issued in line with policy requirements and standard operating procedures.
Investigation and resolution of account queries.
Ensure Continuous Improvement and Effective Service

Deliver customer service and quality to support divisional business plan targets
Attend to queries and complaints and provide regular feedback.
Ensure adherence to organisational policies, practices and procedures. Identify and recommend areas / ways to improve processes
Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions whilst complying with governance requirement.
Share knowledge on and participate in the creation and improvement of new standards, control systems and procedures to maintain service delivery.
Actively participate in own professional development and career path.
Deliver Cost Control and Governance Adherence

Proactively ensure use of time, resources, money, materials or equipment in line with policies and procedures.
Comply with corporate governance policies, procedures and standards.
Operate within agreed mandates and Standard Operating Procedures.
Manage areas of critical compliance and actively manage non-conformance
Maintain Effective People Practices

Develop and encourage strong team work
Manage and develop relationships with the brokers, reinsurers and reinsurance brokers
Identify and resolve potential inter-departmental problems
Engage regularly in-team or group activities and problem-solving
Demonstrate leadership behaviours and company values.
Skills

Business, Communciation Skills; Adaptability, Cross-Functional Communications, Excellent organizational, planning and prioritizing skills, Mentorship, MS Office Skills, New Businesses, People Management, Professional Development, Taking Initiative, Underwriting
Education

Advanced Certificate in Short Term Insurance: Insurance (Specialisation In Short-Term Insurance) (Required)