Jobs Description

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
• Minimum of 3 year’s management/supervisory experience
• Computer literate – MS Office and retail operating systems
• Willing and able to work retail hours
• Valid drivers license
• Own reliable transport

Advantageous:

• Relevant retail/FMCG qualification
• Working knowledge of SAP
• Basic knowledge and application of human resources and industrial relations

Job Description:

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling.
• Manage the performance management process and ensure that personal development plans are adhered to.
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels.
• Manage stock-flow to the floor.
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager and Store Manager.
• Manage shrinkage.
• Regulate customer compliments and complaints.
• Ensure customer requests and complaints are addressed timeously.
• Ensure all merchandisers adhere to Dis-Chem merchandising standards.
• Ensure promotional stock and displays are planned, implemented and maintained.
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards.
• Ensure all store objectives are achieved.

Competencies

Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills – GP, mark-up, VAT, etc.
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest 

Advantageous:

• Basic IR and management training
• Basic Accounting knowledge
• Portrayal of leadership 

Special conditions of employment:

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records 

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account